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MS-4014-A: Introduction to building AI agents

MS4014

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Description

MS-4014-A: Introduction to Building AI Agents provides a practical introduction to designing and developing AI agents using Microsoft’s agent platform. The one-day course is designed for learners who want to understand how AI agents work, what business value they provide, and how to select the right tools and technologies for building agent-based solutions.

Participants explore Microsoft’s agent ecosystem, including Microsoft Copilot Studio, Microsoft Foundry, and the Microsoft 365 Agents Toolkit. The course introduces the key considerations involved in planning an AI agent solution, including development approaches, communication channels, grounding and data services, system integrations, and governance. Rather than focusing solely on the technical process of building an agent, the course helps participants understand how to approach an agent solution from business problem to complete design and development plan. Through practical examples and guided exploration, learners gain the knowledge needed to evaluate Microsoft’s agent-building options and determine the most appropriate approach for different scenarios.

By the end of the course, participants will be prepared to translate a business requirement into a structured AI agent design and development plan and make informed decisions about tools, data, integrations, channels, and governance.

Audience Profile

This course is designed for builders, developers, IT professionals, and technology professionals who want to learn how to design and develop AI agents using Microsoft’s agent platform.

It is particularly suitable for learners who are:

  • New to AI agent development
  • Evaluating Microsoft’s AI agent development tools and platforms
  • Interested in low-code or pro-code agent development
  • Looking to connect AI agents with organisational data and business systems
  • Responsible for planning or designing AI-powered business solutions
  • Interested in understanding how to select appropriate development approaches, grounding services, integrations, channels, and governance strategies

The course accommodates learners from both low-code and pro-code backgrounds, making it suitable for a broad range of technical professionals. No prior AI agent development experience is required.

Pre-requisites

Before attending MS-4014-A: Introduction to Building AI Agents, participants should:

  • Have a basic understanding of AI and generative AI concepts.
  • Have a general familiarity with Microsoft cloud and business technology solutions.
  • Understand basic concepts related to data, applications, and business systems.
  • Have an interest in designing or developing AI-powered solutions and agents.
  • Be comfortable with basic technology concepts and terminology.

Onsite Training?

If you need training for three or more people, ask us about training at your site. You can enjoy the convenience of reduced travel cost and time, as well as a familiar environment for your staff. Additionally, we can customise the course for your business needs.

Cancellation Policy

To cancel or reschedule please contact us 10 days before the course.

Contact Details

1300-00TECH

info@technisaur.com.au

Melbourne VIC, Australia

Modules

Module 1: Introduction to Developing AI Agents

This module introduces the fundamentals of AI agents and their growing role in AI-powered business transformation. Learners explore what AI agents are, how they differ from conventional AI applications, and the core components that enable agents to understand requests, access information, and perform tasks. The module also examines practical business use cases, helping learners recognise where AI agents can create value and support organisational processes.

Module 2: Choose Tools and Services for Your Agent on Microsoft’s Agent Platform

This module explores the Microsoft tools and services available for developing and deploying AI agents. Learners compare different development approaches and consider how to select the appropriate tools based on their specific scenario and requirements. The module covers agent development approaches, publishing channels, Microsoft IQ grounding services, integrations with external systems, multi-agent solutions, and the identity and governance capabilities required to support secure and manageable agent deployments.

Module 3: Plan an AI Agent Solution

This module focuses on planning an AI agent solution before development begins. Learners explore how to translate a business requirement into clear outcomes, requirements, and measurable success criteria. They also consider the data sources, workflows, dependencies, interaction patterns, and channels an agent will require. The module concludes with planning for identity, governance, security, and responsible AI, helping learners develop a complete and practical design for an AI agent solution.

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MS-4014-A is a one-day practical introduction to AI agent development, covering how AI agents work, Microsoft’s agent-building tools, and how to design an end-to-end agent solution using Copilot Studio, Microsoft Foundry, and the Microsoft 365 Agents Toolkit.

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