Description
In this 1-Day learning path, participants gain hands-on experience building and managing segments using Dynamics 365 Customer Insights – Data. You’ll practise creating segments based on unified customer profiles, generating insights and suggested segments, and administering segmentation strategies. Prerequisites include ingesting a dataset and creating a basic customer profile.
Learning Outcomes
By the end of this course, participants will be able to:
- Build segments from unified customer profiles
- Generate segment insights and suggested (AI-driven) segments
- Manage existing segments—activate, refresh, edit rules, and delete
- Configure segment refresh schedules and monitoring
- Integrate segments into broader analytics or marketing workflows
Audience Profile
This course is intended for data professionals, analytics specialists, and functional consultants who wish to deepen their skills in customer segmentation. Ideal participants should have foundational experience with Customer Insights – Data and a basic grasp of data modelling principles.
Prerequisites
- Familiarity with core features of Dynamics 365 Customer Insights – Data
- Basic understanding of data modelling principles
- Prior exposure to ingesting datasets and constructing unified customer profiles
Onsite Training?
If you need training for three or more people, ask us about training at your site. You can enjoy the convenience of reduced travel cost and time, as well as a familiar environment for your staff. Additionally, we can customise the course for your business needs.
Cancellation Policy
To cancel or, reschedule please contact us 10 days before the course
Contact Details
0410077106
fusman@new.technisaur.com.au.au
Melbourne VIC, Australia
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