Modules

Module 1: Getting Started with Office 365 and SharePoint Online

This module guides learners through setting up an Office 365 tenant for personal learning. It introduces the essential services of Office 365 and how to navigate its administration tools.

Lessons:

• Set Up an Office 365 Tenant for Skill Development
• Introduction to Office 365
• Introduction to SharePoint Online
• Navigating Office 365 Administration Centers
• Managing SharePoint Online via PowerShell

Lab 1: Setting Up Office 365

• Set Up an Office 365 Developer Tenant
• Set Up PowerShell for Office 365 and SharePoint
• Add Test Users
• Create a SharePoint Site

After completing this module, learners will be able to:

• Explain Office 365 features and advantages
• Set up a new Office 365 tenant
• Create cloud-only user accounts
• Access and navigate admin centres for Office 365 and SharePoint
• Install and connect PowerShell modules for Office 365

Module 2: Setting SharePoint Access and Sharing Policies

This module explores the control settings available in SharePoint for managing external access, sharing permissions, and default configurations in SharePoint and OneDrive.

Lessons:

• Managing External Access in Office 365
• Access Controls in SharePoint
• Default Settings in SharePoint
• Configuring OneDrive Settings

Lab 1: Manage External Access in Office 365

• Adjust Azure AD External Access Settings
• Modify Microsoft 365 Sharing Settings
• Set Sharing Policies for SharePoint

Lab 2: Configure SharePoint and OneDrive Defaults

• Update SharePoint Settings
• Update OneDrive Settings

After completing this module, learners will be able to:

• Plan and implement external sharing policies
• Control SharePoint Online sharing configurations
• Configure OneDrive and SharePoint settings
• Apply appropriate access controls in SharePoint

Module 3: Managing Site Collections

This module introduces the structure of SharePoint site collections and guides learners in creating, configuring, and restoring site collections. External sharing at the site collection level is also covered.

Lessons:

• Creating and Managing Site Collections
• Utilizing Site Templates
• Assigning Site Collection Admins and Owners
• Configuring Site Collection External Sharing
• Deleting and Recovering Site Collections
• Understanding and Using Hub Sites
• Managing Site Collections with PowerShell

Lab 1: Site Collection Management

• Create and Configure Site Collections
• Remove and Restore Site Collections

Lab 2: Hub Sites

• Declare and Associate Hub Sites
• Remove a Hub Site

After completing this module, learners will be able to:

• Create and maintain site collections
• Configure site-level sharing policies
• Declare and manage hub sites
• Recover deleted site collections

Module 4: Customising SharePoint Sites

This module focuses on individual site customisation, including apps, lists, pages, permissions, and navigation.

Lessons:

• Working with Apps, Lists, and Libraries
• Creating and Editing Pages and News
• Managing Site Permissions
• Organizing Site Navigation

Lab 1: Team Site Customization

• Build and Customize Apps
• Design and Edit Pages
• Configure Navigation and Permissions

Lab 2: Communication Site Customization

• Customize Apps and Pages
• Set Navigation and Permissions

After completing this module, learners will be able to:

• Add and configure apps
• Customize app columns and views
• Manage permissions for site access
• Set up intuitive navigation

Module 5: SharePoint Integration with Microsoft Teams

This module examines how SharePoint supports file storage and permissions within Microsoft Teams and the administrator’s role in this integration.

Lessons:

• Overview of Microsoft Teams
• Integration with SharePoint Online
• Permissions within Teams
• Using Private and Shared Channels

Lab 1: Managing SharePoint in Teams

• Navigate between Teams and SharePoint
• Adjust SharePoint Permissions within Teams
• Manage Teams-associated Site Collections

After completing this module, learners will be able to:

• Administer SharePoint sites connected to Teams
• Manage permissions and collections within Teams context

Module 6: Viva Connections

Learn to bring your SharePoint intranet experience into Microsoft Teams using Viva Connections and customise it for users.

Lessons:

• Setting a Home Site
• Configuring Global Navigation
• Creating Viva Connections Dashboards
• Using Adaptive Cards
• Deploying the Viva Connections App

Lab 1: Viva Connections Deployment

• Set Up Viva Connections
• Customize the Home Site
• Deploy Viva Connections to Teams

After completing this module, learners will be able to:

• Enable SharePoint for Viva Connections
• Personalise dashboards and home sites
• Deploy Viva Connections within Teams

Module 7: Managing User Profiles

Understand user profiles in SharePoint and how they link to Microsoft 365 profiles. Learn to update and customise profiles using Delve.

Lessons:

• Overview of User Profiles
• Editing Profiles via Delve

Lab 1: User Profile Management

• Modify Profile Fields
• Update Profile Information in Delve

After completing this module, learners will be able to:

• Customise user profile properties
• Edit profiles using Microsoft Delve

Module 8: Working with Managed Metadata and Content Types

Learn to organise SharePoint content using the Term Store and content types for lists and libraries.

Lessons:

• Understanding Site Columns
• Managing the Term Store
• Using Managed Metadata Columns
• Creating Content Types at Site and Tenant Level
• Applying Content Types to Lists and Libraries

Lab 1: Metadata and Content Type Management

• Build Site Columns
• Customise the Term Store Taxonomy
• Use Managed Metadata
• Develop and Apply Content Types

After completing this module, learners will be able to:

• Define and use site columns
• Create and manage taxonomies
• Design reusable content types

Module 9: Implementing Microsoft Search

Explore Microsoft Search setup, including integration with Bing and Office 365. Learn to configure custom answers and review insights.

Lessons:

• Introduction to Microsoft Search
• Setting Up Integrations
• Creating Custom Answers
• Reviewing Insights and Usage Reports

Lab 1: Configure Microsoft Search

• Set Up Bing and Office Integrations
• Create Custom Responses
• Analyse Usage Data

After completing this module, learners will be able to:

• Integrate Microsoft Search with Bing and Office 365
• Create targeted search responses

Module 10: Introducing Viva Topics

Learn how to deploy and manage Viva Topics, including connections to SharePoint taxonomy.

Lessons:

• What is Viva Topics
• Configuration and Setup
• Managing Topic Pages
• Integrating with Metadata

Lab 1: Viva Topics Setup

• Deploy and Configure Viva Topics
• Manage Topic Pages
• Generate Topics from Metadata

After completing this module, learners will be able to:

• Set up and deploy Viva Topics
• Create and edit Topic Pages
• Connect Topics to SharePoint taxonomy

Module 11: Office 365 Security and Compliance

Gain an understanding of Office 365’s security and compliance capabilities available with standard licensing, and how to implement core features.

Lessons:

• Overview of Built-in Security and Compliance
• Advanced Features and Licensing
• Microsoft Defender and Secure Score
• Compliance Portal and Compliance Score
• Setting Up Retention and DLP Policies
• Creating Sensitivity Labels
• Implementing Safe Attachments/Links
• Enabling Multi-Factor Authentication

Lab 1: Configure Security and Compliance

• Assess Secure Score
• Implement Threat Protection
• Apply Sensitivity Labels
• Set Retention for Teams
• Enable MFA

After completing this module, learners will be able to:

• Explain key security and compliance tools
• Identify licensing requirements
• Set up protection and governance policies

Module 12: Troubleshooting SharePoint Online

This module provides strategies for diagnosing SharePoint Online issues, including connectivity and usage tracking.

Lessons:

• Monitoring Service Health
• Resolving Connectivity Issues
• Troubleshooting SharePoint Errors
• Viewing SharePoint Usage Reports

Lab 1: SharePoint Troubleshooting

• Resolve SharePoint Online Issues

After completing this module, learners will be able to:

• Monitor Office 365 and SharePoint services
• Diagnose and fix common SharePoint issues